News

VITAL Online User Management Guide

Effective user management is essential for maintaining security and operational efficiency within your organisation. Here we provide an overview of user roles, permissions, and best practices for managing users within the system.  Organisation Roles & Permissions  Owner  The Organisation Owner has the highest level of control over the organisation’s account and settings. Responsibilities include:  Manager …


How to Turn Auto-Renew On or Off

By default, auto-renew is enabled for both monthly and annual subscriptions. If you’d like to change this setting, you can do so at any time. Just follow these simple steps:


VITAL Calculator version: 4.0.1

Posted on 1 March 2025 On Monday, March 1st, 2025, at 11:59 PM Australian Eastern Standard Time (6:59 AM CST on the same day), the “United States jurisdiction” in VITAL® Online was updated. In Version 4.0.1, the US jurisdiction will no longer include the group of “other tree nuts,” which previously included the following individual…


VITAL FAQ: My labelling outcome has changed

The outcome between VITAL 3.0 and VITAL 4.0 indicates that the packaging no longer requires a PAL. What should I do? Since the risk profile of your product remains unchanged, front of pack communications is not necessary.   Front of pack communications should only be used for:  Suggested actions to take: 


VITAL Calculator Version No. 4.0.0

Dear VITAL User,  On Tuesday 13 August VITAL® Online was updated from V3.1.9 (previous version) to V4.0.0 (updated version). The change is taking place at 12.00am in the time zone of each jurisdiction.   VITAL Calculator version no.: 4.0.0 changes:  Attention Account Owners:  Q. Where to find more information about the science of VITAL 4.0? A. Supporting documents have been developed…


Subscribe to VITAL Online

Access to VITAL Online is via a paid subscription. If the subscription lapses, it can be activated by the Account Owner. Check for outstanding invoices (which are sent via email) or select a Subscription Plan.


VITAL Calculator version no.: 3.1.9

Further information for VITAL® Online Users on the update from version 3.1.8 (previous version) to version 3.1.9 (updated version) On Wednesday 29th of March, 2023 VITAL® Online will be updated from v3.1.8 (previous version) to v3.1.9 (updated version) to have: Bug fix for Processing Profile labelling outcome hierarchy Please note that this issue may have…


Setting up Two Factor Authentication (2FA) in VITAL Online

Instructions below for:– setting up 2FA using an Authenticator App– logging on to VITAL Online using 2FA– troubleshooting (what to do if you lose access to an Authenticator app – e.g. a new phone & what to do if your One Time Password is “not valid”) & Notes Two Factor Authentication (2FA) has been implemented…


VITAL Calculator version no.: 3.1.8

VITAL Online Version 3.1.8 has: an updated calculation for recipes utilizing the recipes-to-ingredients function improved functionality for comparisons of revisions (versions) for a recipe. Click here for further information.